AstraLex is committed to protecting your privacy. We do not sell, trade, or rent your personal information to third parties. Documents you share with us for advisory purposes are treated with strict confidentiality.
1. Who We Are
AstraLex ("we", "us", or "our") is a legal-tech advisory firm providing commercial contract advisory, risk mitigation, and legal intelligence services to businesses across India. Our website is located at www.astralexadvisory.com.
This Privacy Policy applies to all information collected through our website, AI tools platform, consultation forms, email communications, and any other services we provide.
2.1 Information You Provide Directly
- Contact information: Name, email address, phone number, company name when you fill out our contact or inquiry forms.
- Consultation details: Information you share in the "Describe your situation" field or during advisory calls, including contract details and business circumstances.
- Newsletter subscriptions: Email address when you subscribe to our resources or download our free materials.
- Documents: Contracts or legal documents you upload to our AI tools platform for analysis. These are processed solely for the purpose of providing the requested analysis and are permanently deleted within 24 hours.
- Payment information: For platform credits or template purchases. Payment details are processed by third-party payment processors; we do not store card numbers.
2.2 Information Collected Automatically
- Usage data: Pages visited, time spent, links clicked, and navigation patterns on our website.
- Device information: Browser type, operating system, screen resolution, and device identifiers.
- IP address: Used to determine approximate geographic location (city/state level only).
- Cookies: Small files stored on your browser. See Section 7 for full details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To respond to your inquiries, provide advisory services, and fulfil your requests.
- AI tool functionality: To process documents you upload and return analysis results.
- Communication: To send you appointment confirmations, service updates, and responses to your queries.
- Resources & newsletter: To send you legal insights, guides, and updates you have subscribed to. You may unsubscribe at any time.
- Platform improvement: To understand how our tools and website are used, in order to improve them.
- Legal compliance: To comply with applicable Indian laws, regulations, and court orders.
- Security: To detect, investigate, and prevent fraudulent or harmful activities.
We will not use your information for automated decision-making that produces legal or significant effects on you without your explicit consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service providers: Trusted third-party tools that help us operate our platform (e.g., email delivery, payment processing, analytics). These providers are bound by confidentiality obligations and may not use your data for their own purposes.
- Legal requirement: When required by Indian law, court order, or government authority.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before this occurs.
- With your consent: For any other purpose with your explicit prior consent.
Documents you share for contract analysis are never shared with third parties, used for AI training, or retained beyond 24 hours.
5. Data Retention
- Uploaded documents: Automatically and permanently deleted within 24 hours of analysis.
- Contact form data: Retained for up to 3 years for service and communication purposes, then deleted.
- Newsletter subscribers: Retained until you unsubscribe. You can request deletion at any time.
- Account data (platform users): Retained for the duration of your account and 12 months after closure.
- Analytics data: Aggregated, anonymised data may be retained indefinitely; individual-level data is retained for 24 months.
6. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:
- Industry-standard encryption protocols for data in transit, aligned with applicable data protection laws
- Encrypted storage for sensitive data at rest
- Access controls limiting who can access personal data internally
- Automatic deletion protocols for uploaded documents
- Regular security assessments of our platform
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you become aware of any security vulnerability, please contact us immediately at info@astralexadvisory.com.
7. Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience on our website, as detailed below.
In summary, we use:
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). You may opt out.
- Preference cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Your Rights
Under applicable Indian data protection law (Information Technology Act 2000 and associated rules), you have the following rights:
- Right to access: Request a copy of the personal information we hold about you.
- Right to correction: Request correction of inaccurate or incomplete personal information.
- Right to deletion: Request deletion of your personal information, subject to legal retention requirements.
- Right to withdraw consent: Withdraw consent for marketing communications at any time by unsubscribing or contacting us.
- Right to grievance redressal: Lodge a complaint with our Grievance Officer (details below).
To exercise any of these rights, email us at info@astralexadvisory.com with the subject line "Privacy Request". We will respond within 30 days.
Grievance Officer: For complaints or concerns regarding your personal data, contact our Grievance Officer at info@astralexadvisory.com. We will acknowledge your grievance within 48 hours and resolve it within 30 days.
9. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that a minor has provided us with personal information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. For significant changes, we will also send an email notification to registered users.
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@astralexadvisory.com
- Subject line: Privacy Policy Inquiry
- Response time: Within 2 business days
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts at [City], India.